This Privacy Policy explains how Accessnexus collects, uses, and safeguards personal information in connection with our yoga studio and online services provided in Canada. It describes categories of information processed, purposes for processing, choices available to individuals, and measures used to help protect information.
Information we collect. We may collect identifiers such as name, email address, telephone number, and general location; commercial information relating to purchases or bookings; and usage information associated with account preferences, device type, and interaction with our schedule pages or streaming sessions. If you participate in private lessons, instructors may record voluntary notes about goals, modifications, and practice history to support your training plan.
How we use information. We use personal information to deliver classes and digital sessions, manage accounts and memberships, process payments, communicate schedule updates, administer promotions, and improve service quality. Aggregated analytics help us understand engagement trends, refine programming, and maintain stable streaming performance. We may send service messages about class changes, enrollment confirmations, receipts, or policy updates. Marketing messages are sent with applicable consent and include straightforward unsubscribe options.
Legal bases and consent. We process information to perform a contract when fulfilling a booking or membership, to comply with legal obligations such as tax recordkeeping, and based on our legitimate interests in operating a safe, efficient studio. Where required, we rely on consent for certain communications or for optional analytics. You can withdraw consent at any time using the links provided in messages or by contacting us directly.
Sharing and service providers. We may share limited information with payment processors, email delivery platforms, and video-streaming hosts that support our operations. These providers use information only as instructed and apply safeguards consistent with their roles. If we are involved in an organizational change, personal information may be transferred as permitted by law, subject to continued protection.
Data retention. We retain personal information for as long as necessary to provide services, meet legal requirements, resolve disputes, and enforce agreements. Retention periods vary depending on the type of record, for example receipts versus instructor session notes. When information is *** longer required, we apply deletion or de-identification practices designed to be proportionate and practical.
Your choices. You can update contact details, manage marketing preferences, or request access, correction, or deletion as appropriate under applicable law. We aim to respond within reasonable timeframes and may request verification to protect your account. For analytics or cookies, you can adjust browser settings and use our on-site controls to set preferences.
Security. We apply technical and organizational measures designed to reduce risks such as unauthorized access, alteration, or disclosure. Examples include access controls, encryption in transit where applicable, and staff training on privacy practices. While *** method can eliminate risk entirely, we work to maintain a balanced security program aligned with the nature of our services.
Children. Our services are directed to participants of appropriate class ages and guardians may arrange youth sessions where suitable. We process guardian-provided information for registration and safety. If you believe information has been provided inappropriately, contact us so we can review and assist.
International considerations. Accessnexus operates in Canada; certain providers may process information in other jurisdictions. Where cross-border processing occurs, we take steps intended to support an adequate level of protection consistent with applicable law and contractual requirements.
Changes to this Policy. We may update this Privacy Policy to reflect service changes or legal requirements. Updates will appear on this page with a revised effective date. Material changes will be highlighted in a reasonable manner.
Contact. For privacy questions or requests, reach us at Accessnexus@outlook.com or by phone at + (1) 604 782-49-51. Our mailing address is 742 West 8th Avenue, Vancouver, BC V5Z 1A4.
